BOOKING TERMS & CONDITIONS

TERMS & CONDITIONS

These terms and conditions apply to makeup services provided by Rachael Blackwell to you. Upon making a booking with Rachael Blackwell, you agree to the following Terms & Conditions.

WEDDING BOOKINGS
Rachael Blackwell requires a minimum of 3 makeup applications to travel to a location on Monday - Thursdays. A minimum of 5 is required from Fridays-Sundays. Please note that if the number drops below 5 persons, 5 makeup applications must still be paid for in the final invoice. This also includes up to 7.

If you require more than 7 makeup applications, I will work with a second MUA. This will incur a larger travel fee to cover the cost of the second makeup artist travel to the location. Also pricing may differ between makeup artists.
Makeup application is usually 1 hour, I always allow 30 minutes arrival time before your wedding to set up/park etc.

DEPOSITS To secure your wedding date a $300 booking fee is to be paid. Upon receipt of payment of this deposit, your booking is confirmed. This is a non-refundable fee and is in place to cover last minute cancellations and change of mind and form the cancellation fee if the booking is cancelled. Under no circumstances is a booking held without a deposit.
The remainder of the invoice for weddings is sent out 2-3 weeks prior to the wedding with all information confirmed.
This is to be paid prior to the wedding and a screenshot/receipt of the payment is required by email.
All my bank details will be provided in the invoice.

Please note that If any changes are to be made to the booking, cancellations, change of mind, etc a minimum of 8 weeks’ notice is required to adjust for any time changes due to other bookings to avoid a 50-100% loss of payable invoice amount [50%: Within 8 weeks | 100%: Within 4 weeks This also includes any changes due to Covid 19.

In the unlikely event that I am unable to fulfil your booking, I will notify you in the first instance and provide you with a replacement makeup artist, one whom I recommend highly. If I cannot find a suitable replacement makeup artist, I will offer you a full refund.

MAKEUP TRIAL Your makeup trial can be booked online via my website www.ru-makeup.com by clicking book now, select wedding trial then choose your date and time. Wedding trials can be booked in on Wednesdays or Thursdays and are included in my bridal packages. If you are not happy with your makeup trial or I feel I am not the perfect makeup artist for your wedding day, I am happy to cancel your booking, however the deposit is non refundable. If you arrive over 15 minutes late for your trial appointment, your appointment will be cancelled, and the full amount may be invoiced to you to cover loss of income. I cannot complete your makeup after arriving 15 minutes late due to usually being booked back to back. This is also my time and as it is included in the package any lateness or no shows will not be tolerated.

MAKEUP PREP Please arrive with a clean face. If you decide on having facials or treatments, please allow adequate time prior to your wedding/trial. 2 weeks is usually a sufficient time. With regards to waxing/threading, it’s ideal to allow at least a few days buffer between waxing/threading and the wedding day in case your skin is irritated from waxing/threading treatments. Keep in mind if you are having a spray tan prior to the wedding day, I would recommend getting one so you get an accurate representation of how you will look on the day. Spray tan can also dry the skin, so specific products may be needed to achieve the best result for your wedding date. Spray tans are best completed 2 days prior to your trial/wedding day.

LASHES I will not apply individual lashes to lash lifts, so if you do have them regularly and would like individual lashes I recommend not having one around 3 months prior to your Trial or wedding date. Lash application does not work well on a lash lift. If you have semi permanent lashes this is fine, however please note I can create a lash to suit each eye shape using individual lashes for your big day. This is included in the price.

TRAVEL FEE/PARKING Inner city Brisbane travel (20km from Ashgrove)) is included in your bridal package, All other location are POA Any further and Travel fees are calculated to cover the cost of fuel and time traveling to the location. If Rachael has to travel more than 3 Hours one way, accommodation is required. This must be private accommodation for safety/personal reasons - there must not be anyone else staying in the same accommodation as Rachael. Any questions on this, please let me know prior to booking. The client is responsible in the event that any hotel and street parking fees are incurred as a result of the location of the booking. Please have a space reserved for Rachael Blackwell at any hotels or venues. A 15% surcharge is applied for any bookings on Sundays or Public Holidays.
There is a $100 fee for bookings before 6am.

CHANGES/CANCELLATION No reduction in the number of makeup applications is allowed after initial quote is accepted. Any additional numbers, changes in location or timing on the day will be accommodated where possible. In the event that you need to postpone your wedding, your deposit will be transferred to your new date. However, if you choose a date I am not available your deposit will be forfeited. If you choose to reschedule or postpone your appointment more than 12 months after your initial booking, you may be subject to a price increase.

PERSONAL INFORMATION Rachael Blackwell requires information on whether the client has allergies. In no event shall Rachael Blackwell have any liability for incidental, or consequential damages however characterised, for example eczema, sensitive skin and eyes. Rachael Blackwell Reserves the right to refuse service on any clients displaying signs of headlice or contagious viral or bacterial symptoms including and not limited to : Vomiting, diarrhoea, rash, conjunctivitis and cold sores.

PHOTOGRAPHS Rachael Blackwell reserves the right to take photographic or film records of any of our makeup applications, and may use any such photographs for promotional and/or commercial purposes with your consent. For any inquiries please contact : Rachael Blackwell : ru_makeup@hotmail.com

COVID 19 Please note I cannot reschedule or offer refunds on cancellations due to Covid 19. Due to the rise in cases, the deposit is in place to cover loss of earnings due to regular cancellations

MAKING A BOOKING

Booking a Hair and makeup application can be made up to 12 hours before if places are still available. All makeup appointments require a non-refundable $50 deposit. <My booking system allows the full price to be made if this is preferred.
Booking is fully secured upon email confirmation of payment of a deposit. Please remember to check your spam mail, and please let me know if you do not receive a confirmation email.

​MAKEUP AND HAIR PREPERATION
Please arrive with a clean, makeup free face. If you arrive with makeup on this will only cut into your appointment time removing the makeup. If you decide on having facials or treatments, please allow adequate time prior to your booking. 2 weeks is usually a sufficient time. With regards to waxing/threading, it’s ideal to allow at least a few days buffer between waxing/threading and the event day in case your skin is irritated from waxing/threading treatments. Spray tans are best to be completed a day or 2 before your event.

​Please arrive with clean, dry, hair ready for styling. Please do not arrive with wet hair. Wet hair will only cut time from your appointment spent drying. Please know that arriving with unwashed, greasy hair will only result in styling being more difficult and not having the desired effect that you require.
If you are requiring hair extensions to be fitted, clips, sitting pretty halo’s etc, please let me know in advance. You can select an option online when booking hair and makeup; this adds an extra 30 minutes to your appointment allowing me to install them and have enough time for styling. This service is $30.
If you have hair below bra strap, please select the $10 add on to allow me extra time for styling. This adds on 15 minutes to your appointment

LASHES
I will not apply individual lashes to lash lifts, so if you do have them regularly and would like individual lashes I recommend not having a lash lift around 3 months prior to your event date. Lash application does not work well on a lash lifts.
If you have semi permanent lashes this is fine, however please note I can create a lash to suit each eye shape using individual lashes for your event. This is included in the price.

PAYMENT
All deposits are paid securely online through my online booking system. The remainder of your booking is to be paid on the day. You are welcome to pay on card at the end of your appointment.

CANCELLED BOOKINGS
If for any reason you need to cancel your makeup application, please notify me as soon as you can. Legally as stated, your deposit is non-refundable or transferable, however depending on your individual situation under my discretion, I may offer to reschedule your booking. If your situation is one of these deemed unique by myself, your booking will only be able to be transferred a maximum of one occasion.


If you arrive over 15 minutes late to your appointment or do not show at all, this is classed as a no show and the full amount will be charged to your card. I cannot complete your makeup application after 15 minutes as usually I am back to back with appointments. Allow adequate time for traffic etc as I am not flexible with lateness and it will not be tolerated.

COVID 19
Please note I cannot reschedule or offer refunds on cancellations due to Covid 19. Due to the rise in cases, the deposit is in place to cover loss of earnings due to regular cancellations.

In the unlikely event that I am unable to fulfil your booking, I will notify you in the first instance and provide you with a replacement makeup artist, one whom I recommend highly. If I cannot find a suitable replacement makeup artist, I will offer you a full refund.

​PERSONAL INFORMATION
Rachael Blackwell requires information on whether the client has allergies. In no event shall Rachael Blackwell have any liability for incidental, or consequential damages however characterised, for example eczema, sensitive skin and eyes.

Rachael Blackwell Reserves the right to refuse service on any clients displaying signs of headlice or contagious viral or bacterial symptoms including and not limited to : Vomiting, diarrhoea, rash, conjunctivitis and cold sores.

PHOTOGRAPHS
Rachael Blackwell reserves the right to take photographic or film records of any of our make-up applications, and may use any such photographs for promotional and/or commercial purposes with your consent.

For any inquiries please contact : Rachael Blackwell : ru_makeup@hotmail.com

GROUP BOOKINGS
TRAVEL FEE/PARKING FOR GROUP BOOKINGS OF 5 PLUS
Any Travel fees are calculated to cover the cost of fuel and time traveling to the location. If Rachael has to travel more than 3 Hours one way, accommodation is required. This must be private accommodation for safety/personal reasons - there must not be anyone else staying in the same accommodation as Rachael. Any questions on this, please let me know prior to booking.

The client is responsible in the event that any hotel and street parking fees are incurred as a result of the location of the booking. Please have a space reserved for Rachael Blackwell at any hotels or venues.

CHANGES/CANCELLATION No reduction in the number of makeup applications is allowed after initial quote is accepted. If the numbers drop below 5 persons the cost of the initial quote must be paid or I am happy for you to travel to my studio in Everton Park.
Any additional numbers, changes in location or timing on the day will be accommodated where possible.

If you choose to reschedule or postpone your appointment more than 12 months after your initial booking, you may be subject to a price increase.
A deposit is required to secure group bookings.
 

Subheading

Subheading